Get in Touch
Professional support hub for the UK's premier online prize competition brand. We're here to help you win.
We aim to respond within 24-48 hours.
General Enquiries
Winner Support
Competitions
Technical Help
Frequently Asked Questions
How do I know the draws are fair?
All our draws are conducted live using a certified third-party random number generator to ensure total transparency and fairness for every participant.
How long before I receive my prize?
Cash prizes are transferred within 24 hours of verification. Physical prizes like tech or cars are typically delivered within 7 working days via our secure courier hub.
Do I need to be a UK resident to play?
Yes, Pocketful of Prizes is currently exclusive to residents of the United Kingdom aged 18 and over, in compliance with UK gambling regulations.
Follow the wins
Frequently Asked Questions
How do I enter a competition?
Simply choose your desired prize, answer the skill-based entry question, and purchase your tickets. If you answer correctly, you'll be entered into the draw.
Are the draws fair and transparent?
Absolutely. All draws are conducted live on social media using a verified third-party Random Number Generator to ensure complete fairness for every entrant.
What happens if I win?
Our winner support team will contact you within 24 hours of the live draw. We arrange secure UK-wide delivery for physical prizes and instant bank transfers for cash rewards.
Is there a limit on ticket purchases?
Each competition has a maximum ticket limit per person to ensure fair play. You can find the specific limit on each competition page.
When are draws held?
Draws are held daily as soon as a competition sells out or reaches the countdown timer limit. Join us live on Facebook and TikTok!
We aim to respond within 24-48 hours. Follow us for live draws and updates.